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/*** @project     OTRS (http://www.otrs.org) - Customer Frontend* @copyright   OTRS AG* @license     AGPL (http://www.gnu.org/licenses/agpl.txt)*/@media screen,projection,tv,handheld{#Navigation{height:40px;font:24px 'Varela Round',sans-serif;width:100%;padding:0;background:white}#Navigation>ul{float:left}#Navigation>ul>li{height:36px}.RTL #Navigation>ul{float:right}#Navigation>ul>li>ul{position:absolute;top:40px;min-width:140px;display:none;border:none}#Navigation>ul>li>ul li:last-child,#Navigation>ul>li>ul li{border:none}.RTL #Navigation>ul>li>ul{right:1px}#Navigation>ul>li:hover ul{display:block;z-index:1000;box-shadow:0 4px 12px rgba(0,0,0,0.2)}#Navigation .Selected,#Navigation .Selected:active,#Navigation>ul>li:hover{border-bottom:#1172e1 4px solid;background-color:white;color:#001325!important}#Navigation .Individual{float:right}.RTL #Navigation .Individual{float:left}#Navigation>ul>li{margin-left:0;border-right:none;float:left;position:relative;height:36px}.RTL #Navigation>ul>li{float:right;margin:-1px -2px 0 0}#Navigation>ul>li>a{display:block;text-decoration:none;color:#001325!important;padding:8px 11px 0;text-shadow:none;background:none;font-size:16px;border:none}#Navigation>ul>li>ul a,#Navigation>ul>li>ul .Footer{color:#222;font-size:14px;padding:8px 10px;display:block;background-color:#FBFBFB;text-shadow:none;border:none}#Navigation li:active{margin:0;border:none}#Navigation .Selected,#Navigation .Selected:active{margin:0}#Navigation>ul>li>ul .Footer{background-color:#aaa}#Navigation>ul>li>ul a:hover,#Navigation>ul>li>ul a.SubSelected{background-color:white;color:#005eb6}.RTL #Navigation li:first-child a,#Navigation .Last a{background-image:none}#Navigation li:active{margin-top:0;background:none}#Navigation .Selected + li{margin-left:-1px}#Navigation .Selected + li a{padding-left:10px}#Navigation li:active>a{padding-top:8px;padding-bottom:4px;color:#005eb6!important;background:none;text-shadow:none}#Navigation .Selected,#Navigation .Selected:active{margin-top:0;border-bottom:#E8302A solid 4px;background-color:white}#Navigation .Selected>a{padding:8px 10px 4px 11px;margin-top:0;color:#65696d;background:none;text-shadow:none}.RTL #Navigation .Selected a,.RTL #Navigation .Selected a:active{padding:6px 11px 6px 10px}#Navigation .Selected a:active{padding:6px 10px 6px 11px;color:#222;background:#EAEEEE;text-shadow:none}.MessageBox,.ActionRow{font-size:14px;background:white;border-top:none;border-bottom:none;overflow:hidden;text-shadow:0 1px 0 #F6F9F9;clear:both}.MessageBox p{margin:5px 7px;padding:1px 0 1px 20px;background-position:left}.RTL .MessageBox p{padding:1px 20px 1px 0;background-position:right}.MessageBox a{display:none}.MessageBox.Notice p{background:url(../img/accept.png) no-repeat}.MessageBox.Error p{background:url(../img/decline.png) no-repeat}#BottomActionRow{padding:0;background:none;border:none;border-radius:none}.TicketView #BottomActionRow,.RTL .TicketView #BottomActionRow{padding:0;border-radius:0;-moz-border-radius:0;-webkit-border-radius:0;border-left:none;border-right:none}#BottomActionRow span{padding:0 5px}.RTL #BottomActionRow span{padding-left:0;padding-right:5px}.Filter{padding:0!important}.Filter a{padding:10px;display:block}.Filter a:after{content:"";color:none;padding-left:0;margin-right:0}.RTL .Filter a{background-position:left}.Tabs{padding:10px;float:left}.RTL .Tabs{float:right}.Tabs li{float:left}.RTL .Tabs li{float:right}.Tabs a{color:#939393}.Tabs a:hover{color:#005eb6}.Tabs .Selected{font-weight:bold;color:#001325;border-bottom:#1172e1 solid 4px}.Pagination{float:right}.RTL .Pagination{float:left}.Pagination a{padding-left:3px;background:none;text-shadow:none}.ActionRow .Last a,.Filter .Last a{background:none}.RTL .ActionRow .Last a{padding-right:3px;padding-left:0}.Sortable .ActionRow{padding-bottom:8px;border-bottom:none}.Sortable #BottomActionRow{padding-bottom:0}.SearchTerms{padding:4px 7px}.SearchTerms h2{margin:0;color:#222;font-size:15px;display:inline;text-shadow:0 1px 0 #EEE}.SearchTerms span{padding:1px 8px 0;margin:0 3px;color:#666;background:#FFF;border:1px solid #BBB;-moz-border-radius:8px;-webkit-border-radius:8px;border-radius:8px;-moz-box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;-webkit-box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8}.SearchTerms span a{font-size:13px;vertical-align:bottom}}
/*** @project     OTRS (http://www.otrs.org) - Customer Frontend* @copyright   OTRS AG* @license     AGPL (http://www.gnu.org/licenses/agpl.txt)*/@media screen,projection,tv,handheld{.TicketView .Content{padding:0;border:none!important}table.Overview{width:100%;color:#444;zoom:1;clear:both;position:relative;font-size:14px}.Overview thead{display:none}.Sortable thead{display:table-header-group}.SearchResults thead{background-position:0 -54px}.Overview thead th{padding:0;vertical-align:bottom;border-right:1px solid #999;border-bottom:1px solid #999}.RTL .Overview thead th{border-right:none;border-left:1px solid #666}.Overview thead .Status{padding-left:0}.Overview thead a{padding:1px 13px 4px 8px;height:10px;color:#444;font-size:11px;text-transform:uppercase;display:block;text-shadow:0 1px 0 #EEE}.Overview thead span{padding:1px 13px 4px 8px;height:10px;color:#444;font-size:11px;text-transform:uppercase;display:block;text-shadow:0 1px 0 #EEE}.Overview thead .SortAscending a,.Overview thead .SortDescending a{color:#222;font-weight:600;text-align:left;background:url(../img/sortable_bg.png) no-repeat top right;text-shadow:0 1px 0 #BBB}.Overview thead .SortDescending a{background-position:bottom right}.Overview tbody{background-color:transparent}.Overview tbody tr{height:30px}.Overview tbody tr:active{background-color:#DDD}.Overview tbody tr:first-child{border-top:none}.Overview tbody td{padding:14px 8px 16px;white-space:nowrap;border:0 solid}.Overview tbody a{color:#444;text-decoration:none;outline:none}.Overview table a:hover{color:#000}.Overview tbody tr td{background-color:#fff}.Overview tbody tr.Even td{background-color:#efefef}.Overview tbody tr:nth-child(even) td{background-color:#efefef}.State{padding-left:8px}.Title div{height:17px;color:#777;overflow:hidden;white-space:normal}.Title h2{margin-bottom:0;font-size:14px;font-weight:bold;color:#1672C6;display:inline}.Age{padding-right:8px;text-align:right}.Overview thead th.Age{border-right:none;border-left:none;text-align:left}.RTL .Overview thead th.Age{text-align:right}.Overview tbody tr:hover td{background:rgba(17,114,225,0.2);color:#001325}.Overview tbody tr:hover{border-color:transparent!important}.Overview tbody tr:hover td,.Overview tbody tr:hover a{color:#001325;text-shadow:none}.Overview tbody tr:hover .Title div{color:#001325;text-shadow:none}.Overview tbody tr:active td{padding:7px 8px 2px;background-position:bottom}}
/*** @project     OTRS (http://www.otrs.org) - Customer Frontend* @copyright   OTRS AG* @license     AGPL (http://www.gnu.org/licenses/agpl.txt)*/@media screen,projection,tv,handheld{.TicketZoom .Content{padding:20px}.TicketHeader{width:80%;overflow:hidden;position:relative}.TicketHeader h2{margin:0;padding:20px 0 25px 36px;font-size:36px;line-height:32px;position:relative;float:left}.RTL .TicketHeader h2{padding:10px 36px 15px 0;float:right}.Flag span.PriorityID-1{background-color:#03c4f0}.Flag span.PriorityID-2{background-color:#83bfc8}.Flag span.PriorityID-3{background-color:#cdcdcd}.Flag span.PriorityID-4{background-color:#ffaaaa}.Flag span.PriorityID-5{background-color:#ff505e}.Flag{top:20px;left:6px;width:20px;height:20px;border-radius:10px;line-height:16px;text-indent:-9999px;position:absolute;display:block}.RTL .Flag{left:auto;right:6px}.Flag 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/*** @project     OTRS (http://www.otrs.org) - Customer Frontend* @copyright   OTRS AG* @license     AGPL (http://www.gnu.org/licenses/agpl.txt)*/@media screen,projection,tv,handheld{.InputField_Container,.InputField_InputContainer,.InputField_ListContainer,.InputField_Container div,.InputField_InputContainer div,.InputField_ListContainer div,fieldset.Columns .Column .InputField_Container,fieldset.Columns .Column .InputField_InputContainer,fieldset.Columns .Column .InputField_ListContainer,fieldset.Columns .Column .InputField_Container div,fieldset.Columns .Column .InputField_InputContainer div,fieldset.Columns .Column .InputField_ListContainer div{padding:0;overflow:visible}fieldset div.InputField_Container:first-child,fieldset div.InputField_InputContainer:first-child,fieldset div.InputField_ListContainer:first-child,.InputField_Container div:first-child,.InputField_InputContainer div:first-child,.InputField_ListContainer 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